Q&A
Do you have a showroom I can visit in Leicester?
Unfortunately, we do not have a private showroom on our premises. However, we work closely with our main supplier, Unique Window Systems Ltd, who has a professional showroom and meeting rooms available. It is located just a few minutes' drive from Leicester City Centre, and we can arrange to meet you there to view our full range of uPVC, aluminium, and composite products. Please call us on 0116 444 0116 to book an appointment.
Installation & Process
Q:How long does it take to install new windows?
A typical installation for a standard 3-bedroom semi-detached house usually takes 2 to 3 days. A single front or back door can often be replaced in just half a day. We always aim to minimize disruption to your daily routine.
Do I need to do anything to prepare for installation day?
We ask that you clear a space of about 3 feet around the windows inside your home, remove any curtains or blinds, and ensure pets are kept in a separate room. Our team will handle the heavy lifting and use dust sheets to protect your furniture and flooring.
Products & Security
What is a composite door, and why is it better than uPVC? Composite doors are made from a mix of materials (including a solid timber core and a glass-reinforced plastic skin). They are thicker, stronger, and more energy-efficient than standard uPVC doors. They offer the traditional look of wood but without the risk of warping, fading, or rotting.
Products & Security
How secure are your windows and doors? Security is our top priority. All our products feature:
Multi-point locking systems as standard.SBD aproved
Toughened or laminated safety glass options.
Maintenance & Aftercare
How do I clean my uPVC frames?
Usually, all you need is warm, soapy water and a soft cloth. Avoid using abrasive cleaners, bleach, or solvent-based products (like white spirit), as these can damage the finish and seals.
Maintenance & Aftercare
What should I do if I see condensation inside the glass panes?
Condensation between the panes usually means the seal has failed. And will have to be replaced not frame only pane
Maintenance & Aftercare
What should I do if I see condensation inside the glass panes?
Condensation between the panes usually means the seal has failed. And will have to be replaced not frame only pane
How can I get a quote for new windows or doors?
We make it easy and transparent. You can request a free, no-obligation quote by:
Calling us: 07895 39061 or 0116 444 0116
Emailing: info@dicleicester.co.uk
Online: Visit www.dicleicester.co.uk and fill out our contact form.
Are your installations energy efficient?
Absolutely. We supply A-rated energy-efficient glass as standard. Our windows and doors are designed with multi-chambered frames and high-quality seals to reduce heat loss, lower your energy bills, and keep your home comfortable year-round.
Local Manufacturing & Quality
Where are your windows and doors manufactured? We are proud to say that all our products are 100% made in Leicester. Our window and door frames are manufactured by Unique Window Systems Ltd, and all our glass is cut and processed by Perfect Glass Ltd. By keeping production local, we ensure the highest quality standards and support the local economy.Because our glass is made up by Perfect Glass Ltd in Leicester, we have much faster turnaround times for replacements and custom orders. Additionally, the glass is specifically manufactured to meet high British safety and thermal standards, ensuring your home stays quiet and warm.All the glass products we supply are fully compliant with all aspects of EN1279